If you wish to exchange a product, for example if you have ordered the wrong size or colour, we are able to exchange, however there will be a £2 handling fee plus the price of the postage.
If you wish to return a product then please be aware that when you purchase online, you have a statutory right to return a product (other than perishable product) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the item to us and we will organise a refund (excluding any shipping costs to you or return delivery cost). If an item is damaged or faulty please contact us and we will organise a replacement or refund. Damages/breakages must be reported within 3 days and supported with photographic evidence for insurance purposes. You can post your goods to: Traditional Irish Gifts 27/29 Main Street, Portrush, Co. Antrim, Northern Ireland BT56 8BL.
Please include your reference/invoice number.
If your order is placed in the run-up to Christmas we will accept returns until the 14th January so that any unsuitable pressies can be returned.